Deliveries to Australia. Please note that delivery times may vary depending on the destination. Orders being shipped to remote areas may take a little longer—please allow an additional 48 hours beyond the estimated timeframe.

Deliveries to Australia.<table border="1" id="isPasted" style="box-sizing: border-box; width: 1350px; border-collapse: collapse; border-spacing: 0px; max-width: 100%; color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.2px; orphans: 2; text-align: start; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><thead><tr style="box-sizing: border-box;"><th style="box-sizing: border-box; text-align: center; vertical-align: top; padding: 8px 10px; width: 45.2974%;">Delivery Type</th><th style="box-sizing: border-box; text-align: center; vertical-align: top; padding: 8px 10px; width: 21.1766%;">&#xA0; Price &#xA0;</th><th style="box-sizing: border-box; text-align: center; vertical-align: top; padding: 8px 10px;">Estimated Delivery Time</th></tr></thead><tbody style="box-sizing: border-box;"><tr style="box-sizing: border-box;"><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; width: 45.2974%;">Standard Delivery up to $99.99&#xA0;</td><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; text-align: center; width: 21.1766%;">&#xA0; $10 &#xA0;</td><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; text-align: center;">10- 12 Business Days</td></tr><tr style="box-sizing: border-box;"><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; width: 45.2974%;">Standard Delivery over $100+</td><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; text-align: center; width: 21.1766%;">&#xA0;Free</td><td style="box-sizing: border-box; vertical-align: top; padding: 8px 10px; text-align: center;">10 - 12 Business Days</td></tr></tbody></table> Please note that delivery times may vary depending on the destination. Orders being shipped to remote areas may take a little longer&#x2014;please allow an additional 48 hours beyond the estimated timeframe.

Delivery Information

Returns. In the event that you are not satisfied with your order, you have the right to cancel within 20 days of the contract, or 20 days of receipt of the goods (whichever is the longer). If you wish to return your parcel, you can do so by filling a

ReturnsIn the event that you are not satisfied with your order, you have the right to cancel within 20 days of the contract, or 20 days of receipt of the goods (whichever is the longer). If you wish to return your parcel, you can do so by filling and printing out the form attached. Unfortunately, we cannot cover the cost of return postage or provide courier collection.Please note:- Returns must be made within 20 days of delivery. Any returns outside of the 20-day period may be accepted at the discretion of Science in Sport.- We are unable to offer part refunds on products that have been purchased as part of a bundle deal.You are responsible for the cost of the return shipmentWe reserve the right to refuse returns or to charge you fees and expenses if the product is received otherwise than in accordance with our requirements.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/8X1Bk7d9EkkxKgRm/hc/8X1Bk7dwpk2KgRm0/2025020310-812760e4-6d2b-4be8-b308-3c8fadc92248-returns_form.pdf" rel="noopener noreferrer" target="_blank">RETURNS_FORM.pdf</a> 38.9KB</div>close</div>

How do I return my order from Australia?

Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the delivery option, delivery address details or payment methods. If

Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the delivery option, delivery address details or payment methods. If you need to change any of the details we would advise contacting our customer service team, requesting cancellation of your order, and then placing a new order once our team have confirmed cancellation.Please bear in mind cancellation is not always guaranteed.If you do wish to cancel an order you must contact us as soon as possible after the order is placed. Due to how quickly our orders are dispatched we cannot guarantee all order cancellation requests. If your order is not cancelled in time, you can of course return the products to us for a refund. Unfortunately, we cannot cover the costs of returning products.&#xA0;Unfortunately we are not able to add orders to accounts if checked out as Guest.Unfortunately we are not able to swap a free gift with purchase for a different item. Major apologies if this causes any issues.&#xA0;

Can I amend my order once this has been placed?

We're sorry to hear there has been an issue with your parcel!. So our team can resolve this for you asap, please follow the below tutorial and steps!. 1. Go to Live Chat. 2. Click on the 'Delivery and Order Information' option. 3. Select the issue/qu

We&apos;re sorry to hear there has been an issue with your parcel!&#xA0;So our team can resolve this for you asap, please follow the below tutorial and steps!<img src="https://attachments.gorgias.help/8X1Bk7d9EkkxKgRm/hc/MdAV17qaPa7ZWgaX/2024062415-6d636cbc-32d2-43f7-8ee7-3c5dcc4d7bf7-damaged%20part%202.gif" style="width: 300px;" class="fr-fic fr-dib">1. Go to Live Chat&#xA0;2. Click on the &apos;Delivery and Order Information&apos; option&#xA0;3. Select the issue/query you have4. Follow the guided steps.&#xA0;

My order arrived damaged/items missing/wrong - what do I do?

We&apos;re sorry to hear there has been an issue with your parcel!&#xA0;So our team can resolve this for you asap, please follow the below tutorial and steps! <img src="https://attachments.gorgias.help/8X1Bk7d9EkkxKgRm/hc/MdAV17qaPa7ZWgaX/2024062807-dd2d912a-6827-4e69-9c69-2441db50e822-missing%20order.gif" style="width: 320px;" class="fr-fic fr-dib"> 1. Go to Live Chat&#xA0;2. Click on the &apos;Delivery and Order Information&apos; option&#xA0;3. Select the issue/query you have4. Follow the guided steps.&#xA0;

I haven't received my order - what do I do?

If you have any further questions or issues, please feel free to get in touch with our Customer Experience team via Live Chat, where they will be more than happy to help!

If you have any questions, please feel free to get in touch with our Customer Experience Team! They will reply to you within 24 hours.

Science In Sport, Australia

whey, protein powder, Rego, Isotonic gels


SIS - Deliveries and Returns

Delivery & Returns

What is Science in Sport?

About Us

Our Top Sellers

Rego New & Improved

Do you offer samples?

Energy Gels

Energy and Electrolyte Powders

Energy Bars & Bakes & Chews

Rego Powders

Vitamins & Supplements

Beta Fuel

All other products

Stock updates

Beta Fuel vs Nootropics

Rego Rapid Recovery vs Beta Recovery

Rego Whey, Rego Rapid Recovery and Rego Clear

What's the difference between...

Products

Can I use your products if I'm pregnant?

Can I use your products if I'm under 16?

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Gluten Statement

Allergen - Milk

Allergen - Nuts

Sweetener Statement

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Proposition 65

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Do your products contain fructose?

Which products contain caffeine?

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My product is expired - can I still use it?

Is SiS Informed Sport?

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Energy Gels - Recommended use

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What payment method do you accept?

When will I receive my refund?

My payment was taken for my order but I did not receive any confirmation

Do you offer gift vouchers?

Payment Information

Can I use more than one discount code on a single order?

Can I use my discount code on products that are on special offer?

My code isn't working what do I do?

Do you offer any student discounts?

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How do I earn points?

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Payments, Discounts and Rewards Points

My order is showing as pending

What is ERP Exported?

My order is showing as cancelled

I was not signed into my account. Can the order be added to my account?

I haven't received an order confirmation?

I'm having issues logging into my account

I'm struggling to place an order

Where can I find the best before date on the gel packet?

Do you still offer the recycling scheme?

How do I contact customer service?

General FAQ's

General FAQ's and T&C's